FAQs

Q?What is the difference between a standard and deluxe party?
A.

All of our parties vary depending on theme and character.  A standard 1 hour party consists of Interactive storytelling, present for birthday child, songs and dancing, games, silly magic and face painting / tattoos . Also a colouring sheet and lollypop to take home if the children are allowed…

A Deluxe Party – Has a more impressive costume, more experienced performer, all kids get a prize and we offer ballooning. We allow 1:15 hours for this show and is the best we can offer!

Q?How do we know our entertainer will show up?
A.

At Character City we have NEVER missed a party in over 8 years! We will call you a day or 2 before the party to confirm how many kids are attending and any other details we may need, such as instructions for a special entrance! If you are ever worried or need to contact us we can be reached 24/7 on 03 98894616. Just give us a call

Q?What to do if it rains?
A.

Our shows are tailor made and structured in a way that we can perform anywhere! If it rains we go inside or under shelter. Most Parents have this sort of thing sussed out anyway and we are very adaptable

Q?Can we take photographs?
A.

We urge you to snap away and collect as many memories as you can!

Q?Will you perform at Play Centres and other venues
A.

Yes we perform all over Melbourne in all sorts of venues, play centres, hotels and school functions and fetes. As long as these venues have given permission we will go anywhere!

Q?What areas do you work in? Do you charge extra for working outside of these areas?
A.

We base our prices from Melbourne CBD. Suburbs more than 30 mins from CBD will incur a travel fee.

Q?How much room do you need?
A.

Most Parties we attend are in a lounge room or backyard. The more room the better, however if we are short on room we ask the parents to try not to take up space and keep the volume down so the kids can hear the show.

Q?How many kids can attend a party?
A.

A standard show we recommend 15-20 kids max.  If you have more than this we recommend a second character or a 1.5 hour show or a deluxe show.

Q?When is a good time for the entertainer to arrive?
A.

We recommend arriving 15-30 minutes after the party has started. This gives the late comers a chance to arrive and allows everyone to settle in. It also creates anticipation for the characters arrival. Sometimes parents like us to meet and greet the kids on arrival. This can be nice if the kids are young and need that easy start to the show

Q?Do you supply presents and giveaways?
A.

We bring prizes for the games and all the kids will receive a colouring sheet and lollypop to take home.  The birthday child will be given a present

Q?When is a good time to serve the food?
A.

We recommend serving the food before we arrive or towards the end of our time or after we leave.  Our show is action packed and although kids sometimes need breaks we tend to keep the show running and keep the kids on their toes and active ( they will sleep well that night ) On hot days we have water breaks and kids need to go to the toilet of course but we don’t break for 5 mins and re start 3 or 4 times a party as this break the flow of the show.

Q?Will you stay for photos and the cake?
A.

We are more then happy to incorporate photo time and the cake cutting during our time and your party.  Just let the entertainer know and they will incorporate it into the show and allow enough time for this to happen.

Q?What age is suitable for a Character City Party?
A.

We entertain all ages ! For kids party entertainment its usually 1-9 . If the kids are getting past the characters we offer disco parties and NERF Parties for all ages!

Q?What happens if the kids are affraid of the entertainer?
A.

This rarely happens and if it does the children are usually quite young.  If this does happen we recommend the parent stay with the child while we interact with both of them. When the child sees that the parent is okay with the character that usually calms them down. If not then they can watch for a few minutes. When that child sees the other children having fun with the character they generally come around.